Support
Real people answer. Email us and we reply within one business day, Monday to Friday, Pacific time.
support@finanzo.ioSign-in and the mobile app
Reset your password from the sign-in screen with "Forgot password". If you use Face ID, Touch ID or fingerprint, you can turn it on or off in Settings → Security inside the app.
Help Center →Linked bank accounts
Accounts are linked read-only through Plaid. You can unlink any account from Settings → Linked Accounts; Finanzo removes the connection at Plaid when you do.
Help Center →Subscriptions and billing
Premium is optional. Cancel any time from the same place you subscribed; access continues to the end of the paid period and nothing renews after that.
Help Center →Delete your account
You can delete your account and data from inside the app or by email. Deletion starts immediately and finishes after a 30-day hold.
How deletion works →Privacy requests
To access, correct, export, or delete the personal information we hold about you, email info@finanzo.io from the address on your account, or use Settings → Data & Privacy in the app. Our Privacy Policy explains what we collect and why; the Cookie Policy covers this website.
Report a security issue
If you believe you have found a vulnerability, email info@finanzo.io with “Security” in the subject. Please do not include account passwords or full account numbers in the report. Our disclosure contact is also published at /.well-known/security.txt.
Write to us
Finanzo, LLC, 5614 176th St E, Ste B103, Puyallup, WA 98375, United States.
Finanzo is a technology platform. We are not a lender, mortgage broker, or real estate brokerage, and we do not make credit decisions. Loan officers and agents you meet through Finanzo are independent licensed professionals.